Welcome
We are a diverse team of counselors serving the greater San Antonio area. We believe that with hope there are infinite possibilities to improve our lives and strengthen our mental health.
“With hope there are infinite possibilities.”
We accept the following insurance.
Aetna.
BlueCross BlueShield.
Magellan
UnitedHealth.
Golden Rule.
UMR.
Optum Behavioral Health.
Cigna.
Out-of-Network
Insurance/Pay .
Meet the Team
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Elyssa Castillo LPC, RPT, TFCBT and SSP
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Eric Washington, PhD, LPC-S, EMDR
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Ketamine-Assisted Psychotherapy (KAP)
The journey of a thousand steps begins with a moment of integration of all of what you are experiencing and how to come to a place of growth, understanding, and change. Some people call it neuroplasticity.
EMDR and Brainspotting Therapy Intensive
Are you looking for a way to accelerate your healing journey? Our EMDR and Brainspotting Therapy intensives provide customized treatment plans that bypass waitlists, offering faster access to select therapy slots. These intensives are tailored to your schedule and treatment goals, ensuring that you get the support you need when you need it most.
Get Started Today!
Don't let waitlists and rigid schedules delay your progress. Contact us to learn more about our EMDR and Brainspotting Therapy intensives and start your journey towards faster, more effective healing today.
Emotional Support Animal Evaluation
At our practice, we understand the profound impact that pets have on our lives, providing companionship and stability that enhances our well-being. We offer comprehensive Emotional Support Animal (ESA) evaluations and letters for qualifying clients, ensuring you have the support you need.
Tunes that retune!
The Safe and Sound Protocol
Feel better. Respond effectively to life’s challenges. Respond vs. React. Replacing emotionally charged reactivity with controlled responsiveness and resilience.
UNYTE-ILS
No insurance?
Don’t let not having insurance get in the way of taking care of your mental health. Here at Hope Village Wellness Center we also employ LPC- Associates for a reduced rate. Associates are not students, but initiates to the profession who are overseen by veteran therapists. For more information about Associates, please visit Insurance/Pay .
Partnerships
The Headstrong Project
At Hope Village Wellness Center, we are honored to partner with The Headstrong Project to provide high-quality, trauma-informed mental health care to veterans, service members, and their families.
The Headstrong Project is a national nonprofit organization dedicated to delivering confidential, barrier-free mental health treatment for those impacted by military service. Through this partnership, we are able to extend specialized care to individuals who have served our country—ensuring access to support that is both effective and deeply respectful of their lived experiences.
What This Means for Our Community
Through our collaboration with The Headstrong Project, eligible clients can receive:
No-cost mental health treatment
Confidential, stigma-free care
No insurance required
Flexible access to services (in-person or telehealth)
This allows us to remove many of the traditional barriers that prevent veterans and their families from seeking support.
Specialized Trauma-Informed Care
Clients referred through The Headstrong Project receive care grounded in evidence-based and body-centered approaches, including:
Brainspotting
EMDR-informed techniques
Somatic experiencing principles
Nervous system regulation and resilience building
Our approach aligns with Headstrong’s mission: to treat the invisible wounds of war with precision, compassion, and clinical excellence.
Who Is Eligible?
The Headstrong Project serves:
Post-9/11 veterans
Active-duty service members (in some cases)
Military family members and caregivers
If you’re unsure about eligibility, we can help guide you through the process.
How to Get Started
Reach out directly to The Headstrong Project for enrollment
Request Hope Village Wellness Center as your preferred provider
Begin your care journey with a clinician who understands trauma and military culture
If you need assistance with the referral process, our team is happy to support you every step of the way.
Why This Partnership Matters
Many veterans face significant challenges accessing mental health care—whether due to cost, stigma, or long wait times. Our partnership with The Headstrong Project allows us to bridge that gap by offering timely, specialized care in a safe and supportive environment.
At Hope Village Wellness Center, we believe that healing happens in connection—and we are proud to stand alongside organizations that share that mission.
Partnerships
Our Partnership with Centerstone
At Hope Village Wellness Center, we are proud to partner with Centerstone to expand access to high-quality, compassionate mental health care.
Centerstone is a nationally recognized nonprofit health system specializing in mental health and substance use treatment. Through this partnership, we work collaboratively to ensure individuals and families receive the support they need—when they need it most.
What This Partnership Means
Our collaboration with Centerstone allows us to:
Increase access to timely mental health services
Provide coordinated, continuity-of-care support
Offer referrals for specialized or higher levels of care when needed
Ensure clients are supported across different stages of healing
This means you’re never navigating the system alone—we help you stay connected to the right care.
Integrated, Whole-Person Care
Through this partnership, clients benefit from a more integrated approach to mental health:
Trauma-informed therapy
Outpatient counseling and support
Care coordination across providers
Access to additional behavioral health resources
Our shared goal is to treat the whole person—mind, body, and lived experience.Seamless Referrals & Collaboration
If a client’s needs extend beyond what we provide in our practice, we can connect them directly with services through Centerstone, including:
Psychiatric services
Intensive outpatient programs (IOP)
Crisis stabilization services
Substance use treatment
Likewise, individuals connected to Centerstone may be referred to our practice for specialized trauma-focused care.
Who We Serve
Together with Centerstone, we serve:
Individuals experiencing anxiety, depression, or trauma
Veterans and first responders
Families and caregivers
Those navigating life transitions or chronic stress
Why This Partnership Matters
Mental health care is most effective when it is connected, accessible, and responsive. Our partnership with Centerstone helps eliminate gaps in care, reduce wait times, and ensure every client has a clear path forward.
At Hope Village Wellness Center, we believe healing happens in relationship—and this collaboration strengthens our ability to support you every step of the way.
Contact Us
12915 Jones Maltsberger Rd. Ste. 301
Hours
Monday–Friday
10am–6pm
Saturday
10am-3pm
Phone
(210) 467.5207
Hopevillagewellnesscenter@gmail.com
Fax
2106106008
